Can I request a certificate of insurance for my building?
If you are moving within a high rise building your property manager may require moving companies to provide a certificate of insurance. This is typically referred to as a COI request and is most common in the New York City area. We recommend that you determine if a COI is required before scheduling your moving help.
If your building DOES require a COI you will want to follow these steps:
Step 1 - COI Request: Buildings that require a COI usually have a sample document which outlines what they require. This document includes the exact wording for the 'Additional Insured' area as well as the name and contact information of the primary building contact. We cannot process a COI request without this information. COI requests should be faxed to (888) 901-4464 or emailed to email@example.com.
Step 2 - Sufficient Notice: COI requests must be processed by the insurance company before being sent to your building, this process can take time. To ensure we have ample time to accommodate your request before your move date, we require a minimum of five (5) business days notice. If sufficient notice cannot be provided, we will make every attempt to complete the request but we cannot guarantee that your building will receive the COI before your move date.
Step 3 - Cost: Insurance companies assess a fee to name an 'Additional Insured' on our policy. The fee for this request varies by location and is assessed per additional insured. To determine the fee for an 'Additional Insured' COI request in your area please contact Customer Support at (888) 354-8303.