Xpress Moving and Delivery Services

Lexington, Kentucky

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10 Reviews
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41 Moves

Hire Us to Help With:

Loading Unloading Furniture Move

About Us

Hello potential customer, we are a local moving company specializing in and not limited to the relocation of household goods to and from houses,apartments,storage Units,condos,offices and much more We also do provide moving help/moving labor such as loading and unloading your moving truck or portable storage container We also do provide furniture and home appliance delivery services from big-box retail company's.

Moving Services

Load and Unload Help
Furniture Moving

Equipment & Extra Services

In addition to labor-only moving services, we also provide the moving equipment, materials or additional services shown below.

  • Appliance Dolly
  • Basic/Standard Tools
  • Disassemble & Reassemble Furniture
  • Disconnect & Reconnect Appliances
  • Floor Dolly
  • Hand Truck Dolly
  • Packing Services
  • Unpacking Services
  • Plastic Wrap ($5)
  • Rope ($5)
  • Tie Downs ($5)
3.7 stars
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10 reviews
/
41 moves
5
 
4
 
3
 
2
 
1
Timeliness
3.8
Professionalism
3.7
Communication
3.4
Preparedness
3.9
Expertise
3.8
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Furniture Move in Lexington, KY

This customer did not leave any additional comments.
by Anastasia K on 7/30/2019
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Portable Storage Load in Frankfort, KY

Peter and his crew were great!
by Mary T on 4/29/2019
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Truck Unload in Georgetown, KY

The move was late. In a call with him, he said that he was a mile away and would be there in a few minutes. He then sent a text message and said it would be two hours. Then I called him again and he asked if we had to move that day or if we would move the following day! I was incredulous. He ended up sending two guys who just got the call to help him out. The two men who showed up did great, but dealing with the owner Robert was a nightmare.
by Leanne S on 10/30/2017
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Portable Storage Unload in Georgetown, KY

Guys were very nice, but did not follow instructions well. Only showed up with one two wheel dolly. Unloaded items I told them not to unload. Asked me to pay cash so they could get paid quicker. Told them I never carry that much cash on me. Told me they could wait while I went to a money machine and got the case. Told them no. They seemed to be in a big hurry and moved very fast, so I did not really have time to tell them where to place certain items. At least the heavy items are in the house, now I will have to set them up and move them to where they need to be.
by Linda H on 10/20/2017
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Truck Unload in Shelbyville, KY

This customer did not leave any additional comments.
by Robert P on 10/6/2017
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Truck Unload in Lexington, KY

The movers took cigarette breaks and a full 20 minute break during the 2 hours I was paying for service. We continued to unload truck alone. They were speaking in a different language and laughing quite a bit. Awkward to say the least. I would not use this service again. I paid $229 for less than stellar service.
by Kevin W on 9/19/2017
Response from Xpress Moving and Delivery Services
We apologize the service was less than stellar, we left assuming the opposite as we were tipped $40. Customer is able to assist w/ the move, but not required. On average, it takes our 2 men 2 hrs to unload a 16'truck. We did take a smoke break as we knew we were making good time. If unload would've gone over the 2 hr mini, the break would've been deducted from the time. The break was not "officially" deducted, as customer is still responsible for the 2 hr mini, even if the job goes under 2 hrs. Regarding us speaking a different language, we were able to communicate in English with the customer, but within the group, we communicate more fluently in our language/ helps with efficiency, as speaking English causes a language barrier within our team, making it harder to guide our crew. As to us laughing, we love our job and are passionate about helping customers move. Any feedback is welcomed, we will use this review to grow and re-evaluate anything, if needed.
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Truck Load in Lexington, KY

Repeat customer who continues to be pleased with Elite's services!
by Robert E on 9/28/2016
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Truck Load in Lexington, KY

This customer did not leave any additional comments.
by Elizabeth T on 8/10/2016
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Truck Load in Lexington, KY

This customer did not leave any additional comments.
by Maggie M on 8/8/2016
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Truck Load in Lexington, KY

The movers arrived on time and seemed to work pretty quickly. The only complaints I have are 1.) 98% of our home's contents fit into the truck- but, when it got to be pretty full, instead of leaving out boxes (which are easier to move by car), they left out several large items and got all of the boxes. We are now stuck trying to figure out how to move these large items rather than boxes. When we unpacked the truck, I found that a large amount of floor space was taken up by boxes. I could understand getting more boxes as they can pile on top of larger items, but there was plenty of floor space that could have been used for the large items rather than boxes. 2.) Upon unpacking, we found they left quite a bit of unused space in the truck. For example, we had several tall chairs and trunks. Some of the boxes that took up floor space (or were still left after the truck was packed) could have fit into these open areas, inside the open trunks or under the chairs. This is my first experience with movers that left such a large amount of open space, which is especially unfortunate as we had so much left after the truck was packed. 3.) Most importantly, these movers blatantly disregarded how the boxes were labeled. I had large tags on every single box that labelled the contents and any special instructions, i.e. "Fragile", "Do not stack on top of this box", etc. They simply paid no attention to these labels. When they first arrived, I explained the tagging and even had the fragile boxes in a separate room from the non-fragile boxes. Several boxes that were labeled "Do not stack on top of this box" were unfortunately crushed from the weight of non-fragile boxes packed on top of them.
by Ashley T on 5/19/2015
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Xpress Moving and Delivery Services - 4021 Victoria Way, Lexington, KY 40515

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