Smart Professional Moving Solutions

Charlotte, North Carolina

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9 Reviews
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33 Moves

Hire Us to Help With:

Loading Unloading Furniture Move

About Us

Smart Professional Moving Solutions provides moving labor help in Charlotte, NC and the surrounding area. Smart Professional Moving Solutions can help load a truck, unload a container or just lift heavy furniture in your existing home or office.

Moving Services

Load and Unload Help
Furniture Moving

Equipment & Extra Services

In addition to labor-only moving services, we also provide the moving equipment, materials or additional services shown below.

  • Appliance Dolly
  • Disassemble & Reassemble Furniture
  • Disconnect & Reconnect Appliances
  • Packing Services
  • Unpacking Services
  • Plastic Wrap ($10)
    2 wrap rolls will cost $10 extra
3.6 stars
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9 reviews
/
33 moves
5
 
4
3
 
2
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Timeliness
3.6
Professionalism
3.8
Communication
3.5
Preparedness
3.6
Expertise
3.6
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Truck Load in Matthews, NC

I have contacted your company several times by phone and I have contacted Smart Professional Moving Solutions out of Charlotte, North Carolina at by both phone and email several times. My move was a disaster as I had a 2 piece wall unit that I was purchasing from a homeowner. The 2 movers that were sent showed up over an hour late, they showed up drunk and were putting liquor in to their energy drinks, they showed up without supplies ( no dollies or hand trucks), they could not process a credit card! The homeowner ended up calling his two sons and we completed the move with myself, the homeowner, the homeowner's two sons, and my son. Why did I hire movers? I have asked for at least a partial refund as to such bad service! Your company has been of no assistance in helping me to rectify the bad situation and you have connected me to such a bad moving company! I will never do business with your company again and I will recommend to other people that they do not hire your service as well. You are connecting customers with non reputable moving companies! This was a terrible experience doing business with your company and I will be sure to spread the word!!!!!
by Laura T on 4/21/2018
Response from Smart Professional Moving Solutions
I was inspected this crew few hours before this move. Movers were sober, they used to have a dolly and other tools. Customer did not call me during the moving performance. Customer paid with cash to a crew leader after the move was done. It means the move was done right. There were no damages during the move. Nobody calls to a hot line during the moving performance. Customer called with complaints few days later. But I dont see any subject of complaints. No damages. Furniture was loaded right. A Customer did not like the movers personalities that is a subject of complaints. Movers reported that the customer was drunk, inadequate and supremacy verbal abused them. I sent a claim form to a customer. Month later I received filled out form with a description that there were no damages during moving performance. There is one main point here. You can like or you can do not like movers personalities. Customer can call me or a hot line and ask to change the movers. We will change the crew.
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Portable Storage Unload in Charlotte, NC

This customer did not leave any additional comments.
by Annette W on 1/5/2018
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Portable Storage Unload in Huntersville, NC

One mover was great! BUT.. other mover was rushed tried to leave after 1.25 hours claiming 2 hours was up. And was confronting and Made my wife very uncomfortable, dealing with that one mover , he seemed to refuse or act as if he needed to leave and seemed his priorities were else were.
by Kraig B on 9/24/2017
Response from Smart Professional Moving Solutions
We fired a mover who was working in uncomfortable manner. Sorry for inconvenience
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Furniture Move in Matthews, NC

This customer did not leave any additional comments.
by Michele M on 6/4/2017
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Portable Storage Load in Concord, NC

Couldn't have been more pleased with the work and professionalism of the crew!
by Kevin M on 5/16/2017
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Truck Unload in Charlotte, NC

Mike and his helpers were great. Did a fantastic job and I would use them again
by Mark G on 10/5/2016
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Cargo Van Load in Rock Hill, SC

This customer did not leave any additional comments.
by Candy J on 8/6/2016
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Truck Unload in Concord, NC

These movers had poor manpower to do the job. You should always go expecting heaviest load possible. They were not prepared. Would not recommend.
by Katherine S on 8/5/2016
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Truck Unload in Huntersville, NC

We did not use these movers. Due to a scheduling mishap, we needed to push the move back a day, and they were unable to accommodate. This was communicated the day before the move, and they were told that I needed to cancel the move. If my card was charged for the minimum, it needs to be refunded. I accept any cancellation fee, but I will not be paying a minimum for a move that I had had to cancel the day before.
by Eric C on 8/2/2016
Response from Smart Professional Moving Solutions
The customer pushed move from Friday to Saturday. We always busy on Saturday and almost each Saturday scheduled 10 - 15 days up front. There was no way to perform customers move at new date due customer pushed his move to very busy day. I offered Sunday and Monday, but customer refused

Smart Professional Moving Solutions - 7448 Pebblestone Dr, Charlotte, NC 28212

Need Help? Call us at (888) 354-8303

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